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Client Testimonials

Compliments for Mark Douglas

Highly likely to recommend

- Ross & Elle W.

We have known Mark Douglas since buying our first home in Bel Air almost 8 years ago. Mark came to us through a trusted referral source and has evolved from being our agent to a great, personal friend. He continues to assist us with our housing needs. The prime, Westside Residential Real Estate business has run in Mark’s family blood for decades and being indigenous to the neighborhoods makes him an ideal asset whether you are buying, selling or simply prospecting. Personally, we really enjoy Mark’s company, as he has been a friend first, transactional second….and that is hugely appreciated.

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Compliments for Josie Davis

Highly likely to recommend

- Akbary

Always available, always on time for meetings. She was always responsive and looked out for my interest. She negotiated well. Punctuality is very important and with LA traffic situation she was always on time.

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Compliments for Tressana Alouane

Highly likely to recommend

- Dr. Olivia C.

Tressana was our Listing Agent for our home in Mandeville Canyon. She is an amazing blend of knowledge and integrity. She guided us deftly through the whole process from preparation to sale. She was a real joy to work with, tirelessly answering every question. Our home sold in 10 days with multiple offers, well above the average for the neighborhood, and above what we dreamed we might get. Her professionalism and expertise is what made this possible. Her guidance through all the paperwork was timely and sensitive while her conscientiousness and pleasant personality removed significant pain from the process. We highly recommend Tressana.

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Compliments for Steven Dubin

Highly likely to recommend

06/30/2017 - steven redriverpictures

Steven's attention to detail is exceptional. He's gracious with a wonderful sense of humor which made us feel comfortable while viewing the property.

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Compliments for Christopher Pickett

Highly likely to recommend

- Mamta

To be a homeowner (as a single woman-of-color-immigrant-lady boss-first-time-home-buyer) has always been a vaguely ludicrous, perhaps even completely unattainable dream. But, in 2017, Chris Picket helped turn that dream is reality. I had been searching and putting in offers in the LA area for 1.5 years before I met Chris. I would also making it to the top tier of the offers, but was inevitably muscled out by cash buyers. I felt I had no business calling Chris has he handles multi-million dollar properties and A-listers within the Hollywood community. Nevertheless, I called up Chris out of the blue and explained my situation. He said first-time homeowners were his favorite and that he wanted to help me find the right home. Chris is the type of business partner who listing agents really enjoy working with - he doesn't nag, he doesn't try to manipulate you and he's fair. He's calm, organized and doesn't lose his cool. So he's great to work with no matter which side of the table you're sitting on. Fundamentally, he helped me structure a winning deal that the buyer couldn't say no to and he's known as a closer. He and his staff were prompt and attentive to all my questions - which really helped move things along. Chris also happens to be exceptionally talented and a kind Real Estate Agent, who provided a quality experience and a good humored one. I wasn't traumatized, rather when I closed, I felt empowered.

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Compliments for Rick Tyberg

Highly likely to recommend

- Emily K., Beverly Hills

Rick seemed to have the best grasp of the situation when we interviewed Realtors to sell our house. Since we had already purchased a home elsewhere, we were not looking to have the house sit on the market for a long time and then have to continually lower the price to chase the market. Rick presented the best plan to achieve our goal. His estimate was the highest of the over half-dozen agents we interviewed and he had the house sold within days of the listing being posted, and at a higher price. During the escrow period Rick and his team were constantly in contact with us. Very few days went by without some contact. Everything went smoothly from beginning to end. I never once felt anything other than we made the absolute best choice in choosing Rick and his team to sell our house.

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Compliments for Tressana Alouane

Highly likely to recommend

- Peter C.

Tressana was extremely helpful at all stages of the selling process. She totally organized the preparation of the house for sale, which turned out to be a complicated process because of the accumulation of 20 years of clutter, and transformed it into a bright and attractive property. She has a great range of important contacts when it came to the contractors we required for repairs - electricians, painters, stagers, and tradesmen of all kinds - and she was always on top of them to make sure the work was done in a timely way, and was done properly and thoroughly. She was not just trying to make the place just superficially more attractive, but respectful of the needs of the buyer too. The marketing process, including the photography and all aspects of the listing, were perfect. She knows all the relevant regulations inside out and was 100% correct in all her estimates of how things needed to move forward. She was tactful and honest and forthright in her negotiations with potential buyers and kept us in the loop at every step. Her judgment about the timing of the sale and the offering price proved to be totally sound and the net result was that we sold it for quite a bit above the asking price in a matter of a few days after it was listed. She was so thorough in her presentation of the property that the escrow proceeded with no contingencies and was closed within the projected time frame. On top of all this, she is simply a delightful and personable realtor who really goes out to bat for her clients and goes above and beyond in her efforts to serve them.

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Compliments for Spencer Daley

Highly likely to recommend

05/17/2018 - Skye Vetter

Spencer helped my husband and I look for a home in a variety of LA neighborhoods. Spencer was incredibly helpful. He was knowledgeable, responsive, and most of all patient with two people who didn’t know the first thing about home buying.

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Compliments for Steven Dubin

Highly likely to recommend

06/30/2017 - zbrave

Steven was both patient and knowledgeable and kept the whole house-hunting experience relaxed and fun. I have already recommended him to all my friends and clients!

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Highly likely to recommend

- Priscilla

Dan was such a gentleman every time we saw each other. He always opened doors for me and was very helpful. He gave me his arm when we were going down the stairs when I was wearing my heels. Such a gentleman. He was so well versed in the neighborhood and had some very good observations that I would not have caught on my own. I will absolutely use him in the future - A class act!

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Compliments for Rachel Rocconi

Highly likely to recommend

- Charles C.

Rachel is a textbook example of what makes for a great buyer's agent. We were first-time homebuyers and also looking at properties remotely. Rachel turned out to be the first and only agent we worked with and guided us confidently throughout the whole process. Once we had our eyes set on a property, Rachel really made us feel comfortable and helped us strategize on placing competitive offers. Afterwards, we really relied on Rachel as we were mostly remote during the escrow process. She coordinated all inspections, made numerous trips to the property in our place, and overall was extremely communicative. Most importantly, Rachel somehow seemed to be always available and easy to reach. I frankly never expected to get so much attention. Even after we closed, she continued to follow-up and offer help in coordinating repairs that were negotiated in the offer. I would not hesitate for one second to recommend Rachel.

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Compliments for Jacqueline Jones

Highly likely to recommend

- Debora P.

Jacqueline made the most stressful and important purchase of my life go smooth and easy. She truly is a guardian angel. She walked me through every step, was professional, knowledgeable, compassionate, timely, and demonstrated excellent negotiation skills on my behalf. I highly recommend her and you will be in good hands.

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